Pentland Connect is our online portal where our valued customers and partners can browse and purchase products from our family of brands, including Canterbury, Berghaus, Mitre and Speedo. This updates page will let you know if there’s any essential maintenance being carried out on the Pentland Connect website.

To receive updates straight to your inbox, please click the "Subscribe to updates" button on the top right and you'll be notified automatically if the site is under maintenance.

All systems operational

Refreshed

Pentland Connect - B2B Portal

Operational

Storefront ?

Operational

Back Office Services ?

Operational

Payment Gateway ?

Operational

Access to the online store. API integration into our back office system. These services provide real time inventory, pricing and order creation. Service which allows for online payments to be processed.

Monitors

Pentland Connect Uptime

Operational

Oct 22, 2021
Uptime 100.000 %
Oct 23, 2021
Uptime 100.000 %
Oct 24, 2021
Uptime 100.000 %
Oct 25, 2021
Uptime 100.000 %
Oct 26, 2021
Uptime 100.000 %
Oct 27, 2021
Uptime 100.000 %
Oct 28, 2021
Uptime 100.000 %

Uptime over the past 7 days100 % uptime

Maintenance

No maintenance reported.

Incidents

Pricing and inventory not showing on Pentland Connect

Resolved | Feb 15, 2021 | 12:00 GMT+00:00

Hello

Pentland Connect is currently experiencing issues on site with pricing and inventory, which may prevent your order from being placed. We are looking in to this as a high priority and will provided a further update once resolved.

Apologies for any inconvenience this may cause.

Thanks
Pentland Connect

Affected components

  • Pentland Connect - B2B Portal: Storefront

SFCC Business Manager Not Available (via 2FA) - Admin Restricted

Resolved | Dec 03, 2020 | 11:20 GMT+00:00

Description: The central Commerce Cloud Account Manager is down - which powers the more secure Two Factor Authentication log in (which enables full admin access for Pentland).

Impact: Logging into the following;

For PRODUCTION: https://production-pentland-ecommera.demandware.net/on/demandware.store/Sites-Site/default/ViewLogin-StartAM

For STAGING: https://staging-pentland-ecommera.demandware.net/on/demandware.store/Sites-Site/default/ViewLogin-StartAM

For DEVELOPMENT: https://development-pentland-ecommera.demandware.net/on/demandware.store/Sites-Site/default/ViewLogin-StartAM

Activities and Updates:

• Salesforce have rectified the issue, and we've tested and it's back up and running.

• SFCC incident comms can be found here: https://status.salesforce.com/incidents/6563

• Resolution time: 11:13 03/12/20